Job Description

Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential. Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career. About the Role 6sense is seeking a Customer Success Manager, Advertising to help customers get measurable value from their advertising programs and grow their use of 6sense Advertising over time. In this post-sale role, you’ll serve as the trusted advisor for a portfolio of advertising customers - guiding onboarding, activation, adoption, campaign success, value realization, and renewal readiness. You’ll partner closely with customers and internal teams to connect business goals to audience strategy, campaign performance, and clear next steps. You’ll also help identify opportunities to expand advertising usage by building the customer success foundation that makes growth possible. What You’ll Do - Own post-sale success for a portfolio of 6sense Advertising customers, ensuring clear goals, success plans, risks, and next steps. - Advise customers on audience strategy, campaign structure, targeting, channel mix, budget allocation, measurement, and optimization. - Partner with Campaign Operations, Professional Services, Product, Support, Sales, and Account teams to deliver a coordinated customer experience. - Monitor campaign delivery, pacing, utilization, and performance; translate results into insights, recommendations, and customer-ready narratives. - Drive adoption of relevant advertising capabilities, workflows, audiences, reporting, and best practices.

- Lead customer conversations and business reviews focused on performance, value, stakeholder alignment, and future opportunities. - Identify risks early, coordinate recovery plans, and keep customers on track for successful renewal outcomes. - Surface qualified expansion opportunities and partner with commercial owners on next steps. - Contribute to the evolution of playbooks and processes that are at the core of 6sense customers’ advertising success. What You’ll Bring - 5+ years of customer-facing experience in Customer Success, client services, consulting, account management, or a related post-sale role within SaaS, adtech, or martech. - 3+ years of hands-on experience with digital advertising or programmatic advertising campaigns. - Strong understanding of campaign planning, audience strategy, targeting, pacing, optimization, reporting, measurement, and common advertising KPIs. - Ability to build trusted relationships with practitioners and executive stakeholders and connect platform usage to measurable business outcomes. - Analytical mindset with the ability to turn campaign and account data into clear insights, recommendations, and customer-ready stories. - Proven ability to manage risk, drive adoption, lead business reviews, and coordinate cross-functional work across internal and customer teams. - Excellent communication, presentation, project-management, and stakeholder-management skills. - Preferred: experience with B2B advertising, ABM, demand generation, intent-based audiences, DSPs, Salesforce, Gainsight, BI/reporting tools, or the 6sense platform. Base Salary Range: $79,567. 50 - $116,699. 00. The base salary range represents the anticipated low and high end of the base salary range for this position.

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